The Wynn Las Vegas is Installing an Amazon Echo in Every Hotel Room
Wynn Las Vegas CEO said the device makes a guest's experience 'effortlessly convenient.'
The Wynn Las Vegas announced that it will install an Amazon Echo in every one of its 4,748 hotel rooms to give guests a more convenient and controllable experience.
Alexa, the core of Amazon Echo, will respond to guests' voice commands to control room elements such as lightning, temperature, TV, and drapes.
"She becomes our butler, at the service of each of our guests,” said CEO Steve Wynn (via The Verge). "I have never, ever seen anything that was more intuitively dead on to making a guest experience seamlessly delicious, effortlessly convenient than the ability to talk to your room."
Guests won't have access to Alexa's full range of services. Any services tied to identity—such as personal account information and ordering from Amazon—will not be permitted.
Amazon's Alexa does have a feature that lets users browse previous voice commands given to a device, leading press to speculate whether or not the hotel plans to wipe devices after guests check out.
Should guests feel uncomfortable with Alexa listening in, they can disable Amazon Echo via a button on its exterior.