Apple Is 'Looking Into' Case Of Burning iPhone 7 Plus
No one yet knows why this Arizona teen's iPhone caught fire.
The Galaxy Note 7 is well-known for catching fire and possibly even exploding, which has led to many mobile phone users worrying that the same might happen to their device. That sort of thing is unusual, of course, but not impossible, as one Arizona teen has discovered after finding smoke billowing out of her iPhone 7 Plus.
This story first hit the internet via Twitter, where the iPhone user, identified by Mashable as Brianna Olivas, posted a photo of her iPhone 7 Plus pumping out an alarming amount of smoke. Be forewarned: the video does contain expletives.
It's as-yet unclear what may have caused a fault within the phone. Olivas told Gizmodo that she was using the official charger supplied by Apple, and that she'd noticed no obvious faults with the device until this week. Prior to the event depicted in the video, she'd noticed an issue where her phone wouldn't switch on. She said she took the phone to an Apple store where employees tested the device but found no problems with it. As for the rest of Olivas' account, she had this to say:
"The next morning I was asleep with my phone charging next to my head, my boyfriend grabbed the phone and put it on the dresser," she told Mashable. “He went to the restroom ... and from the corner of his eye he saw my phone steaming and [heard] a squealing noise. By the time he got over to the phone it had already caught fire, he quickly grabbed the phone and threw it in the restroom ... as soon as he threw it in the restroom it blew up and more smoke started coming out of the phone."
News of this phone's obvious malfunction quickly reached Apple, who told Mashable that they "are in touch with the customer and are looking into" the matter. Olivas has since been issued a replacement phone, and was told by Apple that representatives for the company are conducting tests on the device and should know more about what caused the fault within a week's time.